This Policy takes effect from the date of updating.

Last updated: 31 October, 2025

Novaluxe-design and its affiliated entities (hereinafter referred to as “Novaluxe-design,” “we,” “us,” or “our”) respect and protect your privacy. This Privacy Policy (hereinafter referred to as “this Policy”) explains how we collect, use, disclose, share, transfer, and store your information when you access or use our websites, products, or services.

We recognize the importance of personal data and are committed to protecting your privacy. We adhere to the principles of legality, transparency, purpose limitation, data minimization, security, and accountability when processing personal information. We take reasonable measures to protect your personal data in accordance with applicable laws and industry standards.

Please read this Policy carefully before using our services.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: 13929443018@139.com

This Policy will help you understand the following:

I. How We Collect and Use Your Personal Data
II. Cookies and Other Technologies
III. Sharing, Transferring, and Disclosure of Personal Data
IV. How We Store and Protect Your Personal Data
V. Your Rights
VI. Minors
VII. Cross-Border Data Transfers
VIII. Contact Us
IX. Updates to This Privacy Policy

I. How We Collect and Use Your Personal Data

Personal data refers to information that can identify or relate to an identifiable individual, either directly or indirectly.

1. Information Collected for Essential Website Functions

When you browse our website, we may automatically collect certain technical information to ensure the proper operation of our services, including:

• IP address

• Device information

• Browser type and operating system

• Language preferences

• Country or region

• Date and time of access

• Pages visited and browsing behavior

This information helps us operate, maintain, and improve our website and services.

2. Additional Features That May Require Personal Information

To provide additional services and improve user experience, we may collect certain personal information when you voluntarily provide it.

(1) Account Registration

If our website offers account registration features, we may collect:

• Name

• Username

• Email address

• Password

This information is used to manage your account and provide related services.

(2) Order Processing

When you place an order through our website, we may collect the following information:

• Name

• Shipping address

• Billing address

• Email address

• Phone number

• Order details and transaction information

This information is necessary for:

• Processing your purchase

• Shipping your products

• Providing invoices

• Handling returns or refunds

To deliver your order, we may share necessary delivery information with logistics providers.

(3) Customer Support

When you contact our support team, we may collect information related to your request, including:

• Contact information

• Order information

• Product details

• Communication records

This helps us provide assistance and resolve your issues effectively.

(4) Marketing Communications

With your consent, we may send promotional information regarding our products, services, or updates through:

• Email

• SMS

• Other marketing channels

You may unsubscribe from marketing communications at any time.

3. Information Obtained from Third Parties

In certain situations permitted by law, we may receive personal information from third-party partners such as:

• Payment service providers

• Logistics providers

• Marketing platforms

If additional processing beyond the original authorization is required, we will seek your consent where required by law.

4. Non-Personal Information

We may also collect information that does not directly identify individuals, such as:

• Website usage statistics

• Aggregated analytics data

• Behavioral data like clicks, page visits, or session duration

This information is used for website optimization and analytics.

II. Cookies and Other Technologies

We and our service providers may use technologies such as:

• Cookies

• Web beacons

• Tags

• Log files

These technologies help us:

• Analyze website traffic

• Improve user experience

• Remember preferences

• Provide personalized content

Most browsers allow you to manage or disable cookies through settings.

Please note that disabling cookies may affect certain website functions.

III. Sharing, Transferring, and Disclosure of Personal Data

We do not sell your personal information.

However, we may share your information under the following circumstances.

1. Service Providers

We may share necessary information with trusted service providers that help operate our business, such as:

• Payment processors

• Shipping companies

• Cloud service providers

• Customer service platforms

• Marketing platforms

These partners are required to protect your information and only process it for authorized purposes.

2. Business Transfers

If Novaluxe-design undergoes a merger, acquisition, restructuring, or asset transfer, your personal information may be transferred as part of the transaction.

3. Legal Requirements

We may disclose personal information if required by law or when necessary to:

• Comply with legal obligations

• Respond to government requests

• Protect our rights and security

• Prevent fraud or illegal activities

4. With Your Consent

We may share your information with third parties when you explicitly authorize us to do so.

IV. How We Store and Protect Your Personal Data

We implement appropriate security measures to protect your personal information against:

• Unauthorized access

• Loss or theft

• Alteration

• Disclosure

Security measures may include:

• Encrypted transmission

• Access controls

• Secure data storage

• Internal data protection policies

While we strive to protect your information, no method of internet transmission is completely secure.

V. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right to Access — request access to your personal information

• Right to Correction — request correction of inaccurate data

• Right to Deletion — request deletion of your personal data

• Right to Withdraw Consent — withdraw previously given consent

• Right to Data Portability — request a copy of your personal data

To exercise your rights, please contact us at:

Email: 13929443018@139.com

We will respond within a reasonable timeframe as required by applicable law.

VI. Minors

Our services are not intended for children under the age of 13 (or the applicable age defined by local law).

We do not knowingly collect personal data from minors. If a parent or guardian believes that a minor has provided personal information without consent, please contact us so we can delete the information promptly.

VII. Cross-Border Data Transfers

Your personal data may be processed or stored in countries outside your country of residence where our service providers operate.

When such transfers occur, we take appropriate safeguards to ensure your information is protected according to applicable data protection laws.

VIII. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: 13929443018@139.com

Please include “Privacy Policy Inquiry” in the subject line when contacting us.

IX. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When updates occur, we will revise the “Last Updated” date at the top of this page.

We recommend reviewing this Policy periodically to stay informed about how we protect your information.

Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.