Shipping Policy
This Shipping Policy explains how orders are processed and delivered by Novaluxe-design.
1. Order Processing Time
Orders are typically processed within:
1–3 business days
Processing time may be extended during:
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Holidays
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Promotional events
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High order volume periods
2. Shipping Time
Estimated delivery times:
| Region | Delivery Time |
|---|---|
| United States | 5–10 business days |
| Europe | 7–12 business days |
| Canada | 7–12 business days |
| Australia | 7–15 business days |
| Other regions | 10–20 business days |
Delivery times are estimates and may vary depending on customs or logistics delays.
3. Shipping Fees
Shipping fees are calculated at checkout depending on:
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Destination
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Shipping method
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Order weight
We may occasionally offer free shipping promotions.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
5. Customs & Duties
For international shipments:
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Customs fees
-
Import taxes
-
Duties
may be charged by your local customs authority.
These charges are the responsibility of the customer.
6. Lost Packages
If your package appears lost in transit, please contact us.
We will work with the carrier to resolve the issue.
7. Contact
For shipping inquiries:
Email: 13929443018@139.com